Easily Access industry specific vendor catalogs directly from your system's back end. We keep updating the vendor catalogs , so you will get new items in your catalog every day.
Transfer inventory across multiple locations and centralize purchasing. Expanding? Easily add a location to your current system. You can also adjust the inventory on hand quantities manually. When you sell ietms the on hand quantity will auto adjust.
Customize receipts with your logo and website. Choose whether to email or print receipts after a sale.
Refund past orders to store credit, gift cards, or back to the customer using the original payment method.
Track all cash movements from cash float to register closure, and reduce errors, theft and discrepancies.
Add discounts and notes to specific line items or to the entire sale. Notes will appear on your customers’ receipts.
Keep all your customer information in one place — whether they shop with you in-store, online, or both.
View important reports on your product on sales right on the dashboard. Report on sales by product, brand, supplier, tag, and much more to easily identify trends and make the best decisions.
Look at the current transactions on the live view. How many sales have happened, how many delivery are under way and much more.
When your delivery driver arrives to the delivery destination, your customer can sign for the delivery using the drivers app, a photo of the signature will be saved and attached to the delivery ticket.
So if there is ever a dispute later on down the road from a customer who claims they didn't receive their package, your company can provide the customer with proof that they signed for it. Not only can you provide the customer with signature verification, but the drivers GPS coordinates are logged so you can show that the package was signed for at the location of the delivery destination.
All tickets can be downloaded and printed as PDF documents which offer a great way to provide your customers with verification that the package was delivered.
Your customers can receive a text message or email with a tracking link that they can use to track the ETA and location of their delivery driver. Your customers and drivers can also communicate autonomously through text or voice using a dedicated virtual number.
A dedicated virtual number gives your business a way for drivers and customers to talk without your customer knowing your drivers cell phone number.
Customers can review the driver based on a 5 star rating and leave feedback for the driver.
Your drivers can be sent push notifications to their cell phones with details about the delivery including: ordered items, total cost, delivery address, name, phone number and even a photo of the customer.
Your delivery driver can choose to accept or decline the delivery ticket. Once the driver has accepted the delivery ticket, the driver can now add photos, signature verification and notes to the delivery ticket. Customer templates can be created by the dispatch operators, these will be sent to the customer during every milestone that is met during the delivery process.
From the time your driver accepts the delivery ticket to the package being delivered, your customer can receive emails and text messages during the entire process.
The efficiency of your delivery drivers can help save your company a lot of money. Those extra miles from taking a wrong turn or having to stop to get more details during the delivery end up turning into a huge unnecessary expense. Using our driver’s app, your driver will always know where they are going and who they are delivering to. Delivery tickets can be sent by dispatch operators directly to your fleet of drivers in real time.
Dynamically plan routes of your mobile field workforce and visually compare planned routes against actual routes followed on a map interface to easily identify bottlenecks
Lets say your company delivers flowers, and the sender wants to see photos of the recipient receiving the flowers or perhaps just a picture of the flowers being sent; using our app, your driver can take photos and attach them to the delivery tickets and send them to your customer accompanied by a custom message from your company.
Through our dashboard page you will be able to see all of your delivery tickets color coded to be the same color as the driver they are assigned to. You can toggle between the delivery tickets column and the driver’s column to easily see the status of your tickets or the ticket list assigned to your drivers.
Using our delivery ticket heat map, you can get a better understanding of your company's busier delivery areas in town. Review your past deliveries in the form of a heat map, line chart or column chart. Filter results by team, delivery driver or date range.
You can create custom messages that will automatically be sent to your customers and drivers for each milestone met during the delivery process. Status updates will also be sent to the dispatch operators so they can stay informed on how the delivery is going.
Customers will be added to your customers list as you create new delivery tickets and if you add order items to the delivery tickets, the customers spending will automatically enroll the customer into the appropriate tiered rewards program. This feature is totally optional, but you may want to keep track of loyal customers so that you can reward them.
Our delivery map zones feature automates the entire delivery ticket creation process. Each time you enter a delivery address into a new ticket, if the delivery address is within a delivery zone, the rules of that zone will be applied to the ticket. There are 3 main ways delivery zones can be used:
You can track your delivery drivers past location using our driver's track log feature which will show you your driver's location throughout the day, minute by minute.
Review your drivers past delivery performance and delivery history using our reports.
Drivers can use our route optimization tool inside the drivers app or you can create custom routes within the dispatch operator software.
Easily manage all of your deliveries using our drag and drop Scheduler.
Export your delivery data in a CSV file using our highly customizable CSV exporter.
Customers have questions, you have answers. Display the most frequently asked questions, so everybody benefits.